Warranty

We, Fuse Jewelry, stand behind our products and warrant that all items will be free from manufacturing defects for the life of the products.

If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the item. If the item is no longer available, Fuse Jewelry, replace with similar item.

If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise.

We guarantee that we are utilizing fine metals and stones that our of our own production, and we utilize sustainable/humane practices as well as work with other organizations that share our belief. 

Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in colored gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and should not be considered a defect.

Fuse Jewelry's Buyers Servicing Program

We recommend cleaning your diamond ring every month as a preventative measure towards any potential wear and tear damage. Identifying when there is slight visual shift, will allow us to quickly restore your piece back to its original state. Our servicing is free of charge to our customers on purchased Fuse Jewelry rings.

Conditions/Exclusions

Maintenance, repair, sizing or other service performed by someone other than Fuse Jewelry will void your warranty with us.

Fine jewelry is not impervious to normal wear, activities or trauma. This is particularly true for rings since hands are regularly subjected to considerable abuse.

We do not provide warranties for damage due to normal wear, product loss, loss of stones or theft. Damage or loss that results from failure to obtain repairs necessary to maintain the integrity of the product are also not covered.